Refund policy

Effective date: 01/23/2026

At Beco Nerd, each product is made especially for you as soon as you place an order. Because of this, we generally do not accept returns or exchanges for reasons such as wrong size, color preference, or change of mind.

However, if there is an issue with your order, we’ve got your back!

Damaged or Defective Items

If your item arrives damaged, defective, or with a manufacturing error, please contact us within 30 days of delivery.
To help us resolve the issue quickly, include:
Your order number
A clear photo of the problem
A brief description of the issue
Once approved, we will offer a free replacement or a refund, at no additional cost to you.

Wrong Item Received

If you received the wrong item, let us know within 30 days and we’ll fix it promptly.

Non-Returnable Items.

Because our products are custom-made, we do not accept returns or refunds for:

Buyer’s remorse or change of mind
Ordering the wrong size or color
Items worn, washed, or used

Refunds

Approved refunds are issued to the original payment method. Processing times may vary depending on your bank or payment provider.

If something isn’t right, reach out to us at:
📧 beconerd.shop@gmail.com

We’re nerds, but we’re human, and we care about your experience.